At Brody Backdrop, we are dedicated to delivering your photography accessories, digital cameras, lenses, and other products in a safe, efficient, and timely manner. We ensure that each order is processed and shipped with care. Please review our shipping policy to understand how we handle your order.
1. Order Processing
Once you place an order with Brody Backdrop, we aim to process and dispatch your order as quickly as possible. Orders are generally processed within 1-2 business days of receiving the order. If there are any issues or delays with your order, our customer service team will notify you promptly via email.
2. Shipping Method
We offer cash on delivery as the only payment method. All orders will be shipped using reliable and trusted courier services to ensure your products arrive securely.
3. Shipping Fees
Shipping fees are calculated based on the delivery address and the size of the order. The exact shipping cost will be provided at checkout before you finalize your purchase.
4. Packaging
We take special care to package your items securely to ensure they arrive in perfect condition. All items are carefully wrapped and packed to prevent damage during transit.
5. Tracking Your Order
Once your order is shipped, we will send you a confirmation email with tracking information, so you can monitor the progress of your delivery. If you encounter any issues or have questions about your order’s tracking, please contact our support team.
6. Damaged or Incorrect Items
If your order arrives damaged or if you receive the wrong product, please contact us immediately at [email protected].
7. Customer Support
If you have any questions about your order or need assistance, please don’t hesitate to reach out to our customer support team. We’re here to help you and ensure you have the best shopping experience with Brody Backdrop.